As you can see from the questions, the answer to these questions will determine the priority to give to specific potential features of the website project. Some features that your clients might request for include: The underlying goal of your client’s website influences many things, including how they should structure their site, what features and elements they should include on their site, and what information they should highlight. On top of that, your customer might be vague and ambiguous in their replies. Second, you need to filter out price shoppers who unlikely will out the complete form. As you go through the questionnaire, you can also give your client additional recommendations and insights, and get them excited about the results you can achieve for them. Yet, if you’ve experienced the brunt of an irate client, you’ll know that projects should probably be managed. By looking at their answers on the questionnaire, you’d have a good understanding of their needs, and you can then move ahead with the project. Web Design Questionnaire. When would you like to launch your new site? If they want to create a new site from scratch, though, ask whether they’ve already got a domain name to use, or whether they want you to take care of this. Thanks for sharing. Finally, get your client to send across all the basic information about their company, including their business name, address, phone number(s), and email addresses. The acronym is known as NAP in the loc… Let’s go through the questions we have in the web design questionnaire and the reasons why we are pitching these questions to our web design client. What’s the underlying goal of your website? Thanks so much for this thorough and very helpful read. Here, the underlying goal is to convert customers and sell products, so it’s important to optimize the store using sticky banners, countdown timers, trust badges, and more. If you don’t clarify the actual deliverables upfront, your client might bring up additional items, pages, or features whenever you speak about the project, and you might end up doing 2x the amount of work, without being able to charge your client extra. www.bionic-creative.com WEB DESIGN QUESTIONNAIRE Thank you again for your interest in Bionic Creative. Bearing this in mind, it might make sense to structure the site more like a “lookbook” as opposed to a regular website. As a general rule of thumb: the more comprehensive you are at the start of your information-gathering phase, the better the project is likely to turn out. The same thing goes here: if your client isn’t familiar with how to market themselves online, they might need your help in blogging and pushing out content for their site. Remember Google’s rule: Build for the user. Do you want your website to be optimized for SEO? Web Design Questionnaire. Web design kickoff Let's knockout a website that's as impressive as your business. Feedier: Feedier is an accessible Feedback platform that lets teams get instant clarity on their users’ … Think of everything, content and also meta-data (the hidden data relating to your page), as everything plays a part. It’s also a good idea to ask whether your client’s ideal customer is an expert in the product/solution that your company offers, or whether they’re relatively new to the solution, and need to be educated/nurtured. Website Design Request Form. Get in touch with us by email here. * Please disable AdBlocker or similar software, or use a browser without the Ad blocking software. Take these questions as guidelines of what this web design project should have. If your client runs a startup or a local business, and they want their “story” to be highlighted in the website, also ask about their motivation for starting the company, and get them to walk you through their journey. Sadly none of the links work. For SEO purposes, a website which has a real address associated with it typically ranks higher than websites which have no physical presence. This is great! Hiya, great post. We Design, We Market, We Build Your Business . An effective creative questionnaire allows you to gain relevant, focused, and helpful design information without taking up a lot of the client’s time. People who rather be creating great websites, yet still require a bit of a small tool to help them out. The same goes for hosting — you’ll need to know if your client has already bought their own hosting plan, or whether they want you to do the honours. What do you like and dislike about your existing website? A USP is defined as a “factor or consideration presented as the reason that one product or service is different from and better than that of the competition.” In simple terms, it’s a factor that sets your client apart from its competitors. While some website designers prefer to focus solely on website design, offering additional services such as content marketing helps you up-sell your clients, and generate more revenue. My site will be built to target (income), expand as necessary, My site will be built to target (education), expand as necessary, My site will be built to target (geography). These include: Like the previous question, this also helps you understand the scope of the project, and confirm the deliverables. What does your company do? If you would like to get the questionnaire, we’d be happy to send it to you if you get in touch via our contact form, or through our chat system. For instance, if your client tells you that their website is “outdated” and “not user friendly”, encourage them to be more specific, and ask them to share the specific sections which aren’t user-friendly. First on our list, this question … Will they be the ones responsible for the content, or do they expect you to take care of copywriting for them? Fill Out The Form Below: Services Interested In? A website design questionnaire is one of the first touch points you have with your clients. You can use this web design client questionnaire via email, phone or even in the meeting. Web designers, whether they work in-house or for an agency, need a fast way to make any customizable web design form. The below is one of the layouts (Divi everywhere), a layout for an agency being customized using the front-end builder. No problem here with smooth scroll. If that’s the case, the easiest way to go about this is to request for your client’s brand book or style book – this should detail all the colors and fonts that they use, plus additional brand guidelines (if any). Please provide 3 examples of websites you like, and describe why:_______________________ ____________________________________________________________________________ … Full Name * Company Name * Address * Postcode * Telephone * Email Address * I would like to build a * Do you currently have a website? The standard options include pure HTML, WordPress, and other existing website builders (Shopify, Wix, Weebly, Squarespace). It asks the necessary pertinent questions to dig deeply into your client’s brains. The first question in the web design client questionnaire includes all … I submitted my email and i got my email link to the questionnaire no problem. 4. Do you have a list of keywords you’d like to target? So, instead of asking about a client’s budget right off the bat, walk them through the other questions on the questionnaire first to build up rapport. Again, request for them to be as specific as possible here, and gently press your clients to elaborate if they simply state that they like websites that are, say, “colorful”. Here, the key is to showcase your client’s work prominently and in a way that reflects their brand well. Be sure to mention that pure HTML sites are hard to edit/update, unless your client (or someone on their team) has HTML knowledge! In particular, we find that we get significant value from their Lifetime Access plan. Web Design Brief questionnaire creation is the first important step before preparing an offer for the client.The details, expectations and scope of the project are needed before you can answer the most common question of all: “ How much will a website cost?”.Therefore, you should use the Web Design Brief questionnaire before starting to writ e a Web Design Proposal. Once you’ve won your client over, then start talking about the budget. My site will be built to target people with a specific occupation. Along with a number of other free business planning tools. Some website designers and creatives find it hard to broach the topic of pricing with their clients, but this is a conversation that you just can’t shy away from. Switch is the agency powering BeeWits. Thanks for the effort BeeWits! You can run a free SEO Audit Report on SEOptimer.com. However, you don’t need to take this personally. Expand as necessary and describe any other visitor demographics you wish to target, Responsive design for use of desktops, tablets, and mobile, Separate, dedicated landing / sales pages, or microsites – ideally you get a fixed number, Newsletter / email sign-up forms with appropriate calls to action, Social network management and social media, Search engine optimization (SEO) and link building. Concluding the website design questionnaire: What happens post-launch? Do you want your website to be optimized for SEO? These questionnaires and checklists are focused on making your relationships with your clients better. Here’s an example: This way, you can roughly gauge how much your client is willing to pay for the project, and be confident in the fact that you’re not barking up the wrong tree. Please be so kind as to send me the download link too. These may be competitor sites, or they may be sites of businesses that are in completely different industries. One of your first jobs is crucial to the success of the website design project – understanding the client’s need through a website design questionnaire. Possibly, you have an AdBlocker or some other software which is interfering with the downloads, we use Sumo to enable the download. We’ll have to include these details in the contact forms or about us of the web design project, so might as well get them out of the way. Elegant Themes have been nice enough to partner with us and offer a 10% offer on this plan to BeeWits readers. Sample of a web design questionnaire. Of course, we do believe we designers should be the ones to make the recommendations. I will love to have the questionnaire guide sent to my email. Do you have anything else you think we can add? Awesome, you’ve made it all the way to the end of our guide covering the Ultimate Website Design Questionnaire! Website Questionnaire Part 2: What does the client want from this website design project? Do you have brand guidelines, logo(s), and brand colors to incorporate into the site?_________. In part one of the web design questionnaire, we’ll get to know our potential client. 3. Thank you for choosing Scope 10 for your web design and marketing services. This is fairly simple — here, you’re clarifying whether your client wants to update their existing website, or create an entirely new website. Want this website questionnaire and plenty of more web design “preset” tasks in a web design project tool? I had a lot in my head and so much value to offer, so it got me confused and thank God for this post, I know what strategy to follow and deliver in the best possible premium quality to my client and further clientele. Alright, you’re now well-equipped to understand your clients’ preferences, and deliver kickass websites that fit their briefs perfectly. It’s not just website designers and design agencies who do this — many SEO firms and digital marketing agencies also outsource the actual writing and producing of content to independent contractors. It also gauges the client’s proficiency on the web. 0. For example, say your client is a UI/UX designer, and they want to create a website to showcase their portfolio. You don’t want to accept the project and a deposit from your client, only to have to pull out halfway. If your client just wants to update their existing site, then you know that you won’t have to buy a domain name for them, get hosting for them, etc. site, and identify if it’s sufficiently optimized for SEO? Businesses build websites … Walk your customer through the questionnaire. That’s three serious errors in what should be a trivial yet important new-customer engagement task. Here, explain to your client that website design is very subjective, and that one man’s meat can be another man’s poison. It also helps to gauge what quantity of development time will be required. Then walk them through your website questionnaire as planned, and ask as many follow-up questions as you need to get them to share their preferences. Fill out our website design questionnaire to give us a good picture of your design & marketing goals. It asks the necessary pertinent questions to dig deeply into your client’s brains. Your email address will not be published. Are you finding yourself struggling to come up with ideas to help you maintain revenues and getting your message out there in a way that resonates with your clients? Required fields are marked *. So, instead of asking about a client’s budget right off the bat, walk them through the other questions on the questionnaire first to build up rapport. Read on to find out more. by David Attard | Mar 1, 2016 | Web Design | 42 comments. And I must say…. 5. Get in touch with us Jon, we’ll send it over. You could be the best web designer in the world but, if you can’t easily find out what your clients want, then you won’t go very far in this business so, here, to help you I have a web design questionnaire. Below is a web form that you are free to use. Very useful, thanks so much, I’m preparing my questionnaire for my client. If your client isn’t technologically-savvy, they might require your help in updating and maintaining their website. We’ll send it over by email in the next few moments. If your client is in a rush, and wants to push out their site in a short period of time, think carefully about whether you can commit to the project. Click here to download the step-by-step website review checklist to make sure your website goes live in tip-top shape. a survey that you pass to your website design clients to learn exactly what they want out of their new site. At the same time, this also helps you build rapport and get your client to trust you. If you can’t find an app or plugin that serves your client’s needs, however, then you’ll have to get someone to custom-build it for you. Once you’re clear about the goal your client wants to achieve with their website, go on to ask them about the content that they intend to have on their site. Ideally, you’d want to work with a client who respects your budget and doesn’t bargain excessively. This was so great!! It triggers the right emotions to get your client to open up and explain to you what you need to understand. The questionnaire will help you understand your client’s expectations and preferences when it comes to website design. thank you for sharing amazing information about web design. Benefits of web design questionnaires The main reason to create a web design questionnaire is to establish a conversation with a client about what they expect from you and what they hope to accomplish with their site. If you’ve got smooth scrolling turned on, when you click the up or down arrow on a long Web page, IE jumps an entire screen at a time instead of just a few lines. As part of our free web design consultation process, we ask that our clients complete our web design questionnaire. Home. List all of the following: Company Name, Address, Phone and Website (if available) This is the bare bones necessities of what you must include on a local business website, but it’s more important than you may think. There is something on your own machine which is stopping the links from working on your end. Essentially, we need to manage to put ourselves in the thought processes of our client. it seems there are specific issues on your end, hundreds of people download our content via our systems every day and the system has been tested repeatedly to iron out any potential flaws. This paves the way for a successful project, and minimizes the chance of miscommunication. Why do none of the links to resources on your site work? Once you’ve won your client over, A final word on website design questionnaires, Digital Agency Series Podcast: Firewire Digital – Brogan Renshaw, 10 Ideas to Grow Your Digital Marketing Agency in 2021, How to use Video Sales Letters (VSL) in your Sales Process, Digital Agency Founder Interview: Pearl Lemon – Deepak Shukla, How to create perfect SEO Reports for Clients, Digital Agency Founder Interview: WebMarketers – Kyle Smendziuk, Digital Agency Series Podcast: Verz Design – Henry Ng, 15 Step Website Audit Checklist (& PDF Template), SEOptimer Shortlisted for 2020 SaaS Awards – Best Digital Marketing Tool, The Ultimate Guide to your Digital Marketing Audit (with PPTX Template), The Simple Guide to Starting an SEO Business. Request A Quote. 1. For instance, if your customer simply states “I like XYZ.com’s home page” without going on to elaborate why, that’s not going to be much of a help. Please Thanks a bunch Beewits This questionnaire is very useful. To wrap up, we’ll walk you through a few advanced tips that will help you use your questionnaire more effectively. That said, if you’re new to the game and can’t afford to be picky, be sure you have a few prepared responses that you can trot out when clients ask for discounts. So you’re a web designer huh? Sent! This is great and right on time to manage my clients expectations professionally. If you’ve already seen our 128 task website checklist, you know we like doing a great job with these checklists . These should be checkboxes so that the user can select as many of them as they would like. This question helps tease out your client’s preferences, so you can steer clear of the design elements that they don’t particularly like. Remember: even if you’re not an expert at blogging or marketing, you can always outsource this to a freelancer or independent contractor. 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